Maintenance Portal
Report issues quickly and track your request status online
For the Fastest Response
Please do not call the office for maintenance enquiries. Our office team are unable to process maintenance requests by phone, which will delay your request.
For the fastest way to raise a new maintenance enquiry or check the progress of an existing request, please use our dedicated Maintenance Portal.
Access Maintenance PortalWhy Use the Portal?
Faster Processing
Requests submitted through the portal are prioritised and routed directly to our maintenance team.
Track Your Request
Log in anytime to check the status of your maintenance request and view updates.
Upload Photos
Attach images of the issue to help our team understand and resolve problems quickly.
Automatic Updates
Receive email notifications when your request status changes or when action is required.
How It Works
Three simple steps to report and track your maintenance request
Log In to the Portal
Access the maintenance portal using your tenant credentials. New user? Register with your tenancy details.
Submit Your Request
Describe the issue, select the category, and upload any relevant photos to help us understand the problem.
Track Progress
Monitor your request status, receive updates, and communicate directly with our maintenance team.
Emergency Out of Hours?
For genuine emergencies outside office hours (flooding, gas leaks, security issues), please call our emergency line. For all non-emergency maintenance, please use the portal.
Ready to Submit Your Request?
Access the maintenance portal now to report an issue or check on an existing request.
Access Maintenance Portal